Privacy Policy

Last Updated: April 30, 2025

1. Introduction

Welcome to HisabKitab Nepal — Nepal’s No. 1 Cloud-Based POS, Inventory & Billing Software. We value your privacy and are committed to protecting your personal, business, and user information. This Privacy Policy explains how we collect, use, and safeguard data related to business information and its respective owners, staff, and users who use our cloud-based POS, Inventory & Billing software, in compliance with the applicable data protection and privacy laws of your jurisdiction.

2. Data We Collect

We collect and process data to enable efficient business operations in Nepal, including POS, inventory, billing, and related services:

Identity Data – Name, username, and business role (e.g., business owner, admin, or staff member).
Contact Data – Email address, phone number, and business address.
Business Data – Business name, type, registration details, and operational information.
Staff Data – Employee or user information required for account access, permissions, and management.
Inventory & Product Data – Product names, quantities, pricing, and stock movement details.
Billing & Transaction Data – Invoices, receipts, payment records, and details of sales or purchases.
Technical Data – Browser type, operating system, device information, and IP address for security and analytics.
Usage Data – Interaction with HisabKitab Nepal features such as POS, reports, billing, inventory management, and dashboard activities.

3. How We Use Your Data

We use your data to operate and improve our cloud-based POS, Inventory, and Billing system for businesses across Nepal. Specifically, we use the collected information to:

Establish and manage user and business accounts.
Enable core platform functionalities such as POS, inventory tracking, billing, and reporting.
Provide important notifications, system updates, and mandatory service-related communications.
Enhance platform performance, reliability, and user experience.
Monitor and maintain system security, detect fraud, and prevent unauthorized access.
Comply with applicable Nepali laws, tax regulations, and industry standards.

4. Data Security

We implement strict administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. Access to your data is restricted to authorized personnel who require it for legitimate business purposes and are bound by confidentiality obligations.

5. Data Retention

We retain personal and business information only as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. The retention period may vary depending on the type of data and applicable regulatory requirements in Nepal.

6. Your Legal Rights

Under data protection laws in Nepal, you have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your personal information.
Restrict or object to the processing of your data.
Request data portability to another service provider.
Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us.

7. Third-Party Links

Our platform may include links or integrations with third-party tools or websites (such as payment gateways or analytics providers). We are not responsible for the content, privacy, or security practices of these third parties. We recommend reviewing their privacy policies before sharing any personal information.

8. Amendments to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our software, business practices, or applicable Nepali laws. Any updates will be posted on this page with a revised effective date.